How much is the
fee for new water service?
The City of Wood
River charges a $60 non-refundable service charge for all new
water service. The City does not collect deposits.
How often will I be billed for my water and trash service?
Your water and
trash service is combined into one bill that is mailed every
What could be the reasons for an unusually high water
If you believe
there is a discrepancy in your bill, please call (618)
251-3133 to request a serviceman to re-check your meter. There
is a possibility that your meter was misread or your have a
How do I get rid of my leaves?
During late fall
the City will send a leaf pick-up truck around the City to
collect leaves. Leaves need to be raked to the curb, not in
the street, the day before pick-up. Schedules for the pick up
are published in the newspaper and City Pipeline community
newsletter. Leaves can also be taken to the City’s dump and
compost center at 400 Smith Ct (located in the EnviroTech
Business Park on the west side of town) for free.
What are the City
Dump/Compost Facility hours for dumping leaves or large items?
Dump/Compost Facility is open only Monday, Friday and Saturday
from 8:00am to 4:00pm and Sunday noon to 4:00pm. Dumping
charges vary. For more fee information please call (618)
251-3100. Curbside pick-up for bulk items, excluding
appliances, is available on Wednesdays for a $35.00 per load
fee. Curbside brush pick-up is available to citizens for a
$25.00 per load fee.
When does spring
and fall clean up begin?
Spring and fall
clean up is a yearly service provided by the City and takes
place the first 2 weeks of June and the first 2 weeks of
October. A copy of the map is in the Pipeline that shows the
designated days for pick-up in your area. A copy of the map is
also available in the Finance Department and City Clerk’s
When can I have water turned on?
The Public Services
Department turns water on 3 times a day beginning at 7:00am to
7:30am, 12:30pm to 1:00pm and finally 3:30pm to 4:00pm Water
service can be turned on the same day as long as a request is
made before the time frame. Someone must be at there during
turn on in case of a leaks or other unexpected emergency.
What do I need in
order to establish water service?
New customers must
present a valid state issued ID along with a second form of
When is City Hall open?
departments can be contacted during the office hours of 8:00am
to 5:00pm, Monday through Friday except on recognized
holidays. A night drop is located at the entryway of City Hall
for water/sewer customer payments and is available 24 hours/7
days a week.
How much revenue
does the City receive in property tax?
The total amount
levied for 2011 collected in 2012 was $2,087,259. This amount
included the City’s levy of $1,701,257 and the Library levy of
$386,002. The City tax rate was 1.3199 and the Public Library
rate was .2995.
What is the
City’s total budget?
The total budget
for fiscal year 2012-2013 was $15,853,913.
What is the
pound fee and the cost for dog tags?
The dog pound
release fee is $25.00 for the first release and must be paid
first to the City at the Finance Department in City Hall.
Please call for rates on subsequent releases. Dog license
fees during April & May are: $3.50 male, $3.50 spayed
female, $5.50 unspayed female. Dog license fees after May 31
are: $5.25 male, $5.25 female, $8.25 unspayed female. Cat
license fees (2-years) during April & May are $2.00 and
after May 31 are $3.00.
What is the speed limit on streets where the limit is not
On streets with no
speed limit sign, the speed limit is 30 mph and 15 mph in
What is the curfew for my 17-year-old child?
The curfew law does
not apply to 17-year-olds. Only those who are 16-years-old and
younger are affected. These children have a curfew of 11:00pm
to 6:00am on Sunday night to Thursday night and midnight to
6:00am on Friday and Saturday nights. Holidays and school
breaks are not exceptions. In addition, the driver’s license
of a 16-year-old out after curfew is considered not valid
during curfew hours.