Finance Department

Chris Sobrino - Finance Director

*SPECIAL INFO FOR WATER CUSTOMERS*

Ways to Pay Utility Bills:

You can always mail in or drop off your payment directly at the water office located at City Hall.  The night drop is available after hours; it is located to the left of the main City Hall entrance.

You can pay your utilities online using epay or by phone at 1-855-966-6582. They accept any major credit card or eCheck.  You must have your utility bill account number and your amount due.

You can pay your utility bill in the office using any major credit card.  There is a small fee collected by E-pay to process the payment.

You can pay your utility bill via Direct Debit from your checking account. This option may only be set up at City Hall at the Finance window. Please note the following information before visiting the Finance Department:

1. The name on the checking account must match the name on the utility account.
2. A valid Driver’s License must be presented in order to sign up for Automatic Payments.
3. The payment will be debited from the checking account on the billing due date. Please refer to the due date on each bill so that you can deduct the amount from your check register accordingly.
4. If there are insufficient funds or if the payment is rejected by the bank for any reason, you will be charged a bad check fee and will receive a green tag instructing you to come in and pay that particular bill by cash or money order by the deadline designated on the tag. If three payments are rejected, you will receive a certified letter from the Finance Department, explaining that you are no longer enrolled in the Automatic Payment Program and that future bills must be paid by cash or money order.
5. You will not be able to have any extensions or deferred payments while enrolled in the Automatic Payment Program.
6. If there is a billing discrepancy, due to a leak or misread meter, the amount due on the bill will be debited from your checking account. Any possible adjustments to the utility bill will be posted to your next bill. For example, if your meter was misread and you were overcharged, you would receive a credit towards your next bill.

You can also make utility bill payments at First Mid-Illinois Bank & Trust located at 1046 E. Madison Avenue in Wood River. You must have your bill present at the time of payment. Payments can be made in the bank lobby or drive-up. First Mid-Illinois Bank & Trust hours are:

Lobby 
Mon-Thurs 9am – 5pm 
Fri 9am – 6pm 
Sat 8:30am – Noon

Drive-up
Mon-Fri 8am – 6pm
Sat 8:30am – Noon

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The Finance Department oversees the sound fiscal management of the revenues and expenses for all City departments and facilities. The department analyzes daily a variety of accounting, purchasing, investment and budgeting policies to provide maximum benefit from each taxpayer dollar. All public monies are prudently managed according to generally accepted accounting principles, State and Federal law and operating policies as established by the City Council.

The City Council relies on the professional and accurate financial information provided by the Department when determining the financial health of the City. With these reports and assistance, the City Council establishes the annual property tax levy and outlines how the approximately $17 million annual budget will be used for various programs, initiatives and service levels of the City.

In addition to the management of all public funds, the Department coordinates the utility billing for water, sewer and trash services for an estimated 5,000 customers.

For more information, please contact the Finance Department at (618) 251-3131. Offices are located in City Hall at 111 N. Wood River Avenue.

E-mail Finance Department

Annual Extended Tax Rate

Annual Assessed Valuation